By-law Compliance
Our mandate is to achieve compliance with municipal by-laws through education, mediation, and, as necessary, enforcement and prosecution.
Our primary goals are ensuring public safety and maintaining community standards that contribute to improving residents' quality of life. Besides parking enforcement, the City of Cambridge's by-law division operates on a complaint basis. When a complaint is received, it is investigated, and appropriate action is taken; however, should a health and safety issue arise and/or any by-law violation is apparent to an officer, the division may pursue this issue without a complaint.
By-law enforcement staff are a valuable resource for residents and the community. During regular business hours, you can call and speak with someone if you have questions or concerns about by-laws or would like to file a complaint. The City provides after-hours by-law enforcement coverage to respond to complaints regarding noise or urgent parking matters.
The City of Cambridge Municipal By-Law Compliance Team is responsible for enforcing all municipal by-laws, including Parking. By-Law officers handle issues and concerns related to any activities addressed in our City by-laws, such as:
- Noise complaints related to loud music
- Property standards issues
- Lot maintenance concerns
- Corridor management
- Private tree removal
- Site alteration
- Zoning concerns
- Pools, hot tubs and fences
Our By-Law Clerks are available Monday to Friday, between 8:30 a.m. and 4:30 p.m. (closed on statutory holidays). Our Municipal Compliance officers are accessible 24 hours a day, 7 days a week, 365 days a year.
