The City of Cambridge has expanded its Ambassador program to enrich the downtown experience for residents, pedestrians, businesses and visitors. Our team of Ambassadors — easily recognized in their bright blue shirts and jackets— walk through the three core areas of Galt, Preston and Hespeler to provide maintenance, ambassador and beautification services.

Read more about safety in our core areas

Read our 2018 Ambassador Report

What the Team does

Our Ambassadors provide a friendly and welcoming presence in each core area and serve the downtown community in the following ways:

  • street and sidewalk cleaning
  • litter and debris removal ( including needle debris)
  • graffiti removal
  • weed removal
  • maintenance of planters and flower beds
  • greeting  visitors and providing tourism information and directions
  • requesting voluntary compliance with City ordinances
  • reporting public disturbances to Regional Police
  • connecting vulnerable people with social services when needed
  • acting as a resource for general information on City operations.

Ambassadors undertake regular patrols in the core areas to monitor areas with high maintenance needs; carry out maintenance programs for street receptacles, hanging baskets, and horticulture beds; and engage in ambassador work on a proactive basis. The team frequently checks on areas where waste and debris are known to accumulate and initiate cleanups to ensure the area remains safe and clean.

The team also responds to concerns directly reported from the public about waste, debris, and maintenance issues on public property within the core areas.

Watch the video to see what our Ambassador Team does.

How to make a cleanup request

Call:  (519) 623-1340.
Report online

See more detailed information on the safe disposal of needle debris.

Community cleanups

If you or your group is interested in arranging a community or neighbourhood cleanup, please contact the City at or (519) 740-4681 ext. 4262 to learn more about the Cambridge Community Clean Up, obtain bags, gloves, and litter pickers and litter bag pickup after your clean up event.