Contact Us
For urgent matters or emergencies, please call (519) 621-0740.
Please note, emails may take up to 72 hours for response.A water pipe, also known as a water service, is the pipe delivering water to each residence in the City of Cambridge.
Public pipes
The City of Cambridge owns and maintains the first section of the water pipe, running from the watermain to the property line.
Private pipes
Homeowners are responsible for maintaining the second section of the water pipe, running from the property line into the house.
Learn more about sewer services and responsibilities related to private pipes in Cambridge.
Meter
The City of Cambridge owns the meter, which is normally located in the basement of a home. Meters occasionally require maintenance or exchanges. The City of Cambridge contracts some meter work to a private company.