In accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), the City of Cambridge allows any member of the public to submit a request for information in City files. The Clerks Division is responsible for establishing and implementing policies and procedures related to access and privacy.

View our Municipal Freedom of Information and Protection of Privacy Manual to learn more.  

How to apply for access to information

You can request information by filling out the Freedom of Information Application Form. You must also pay a $5 fee. Submit your request to the Clerks Division at:

Service Cambridge
50 Dickson Street, First Floor
Cambridge, ON, N1R 5W8

Please note that some requests may require you to pay additional fees, depending on the type of information and the format it is available in. 

Why is there freedom of information?

The Province of Ontario recognizes that the public takes an interest in government-held information, especially information used to make decisions about government programs and services. The public also expresses concern about privacy protection with the increasing number of electronic data systems.

In response, the Government of Ontario enacted two laws to address these concerns. The Freedom of Information and Protection of Privacy Act (FIPPA) regulates provincial ministries and agencies. The MFIPPA applies to local government bodies, such as the City of Cambridge.

These acts encourage and support the transparency and accountability of our government bodies.

Can a Freedom of Information Request be Refused?

An institution may refuse to give access to a record if it decides the request is frivolous or vexatious. The requester can appeal this decision to the Information and Privacy Commissioner (IPC).

What is a Frivolous or Vexatious Request?

A request is frivolous or vexatious if it is:

  • Part of a pattern of conduct that
    • Amounts to an abuse of the right of access
    • Interferes with the operations of the institution
  • Made in bad faith or
  • Made for a purpose other than to obtain access