As of March 21, masks are no longer required in most indoor public settings. Masks are still required on public transit, in long-term care and retirement homes, and health-care settings. Please remain considerate and respectful to others as we navigate this transition.

Following the direction from the Provincial government and Region of Waterloo Medical Officer of Health, starting March 1, the City of Cambridge will no longer require visitors to City recreational facilities to show proof of vaccination. Learn more in our latest news release. View our Recreation Safety page for the current guidelines in place when visiting one of our facilities.

Please follow posted signage and stay home if you are experiencing any COVID-19 symptoms. View the most up to date Health Guidelines on the Province's website.

More information and resources

Use the roles and responsibilities fact sheet to learn how each level of government is providing support during the pandemic. Select the relevant COVID-19 information topic and link directly to trusted sources. 

Roles and Responsibilities during COVID-19 Emergency

Cancellations and Re-openings

Municipal Buildings & City Hall

City Hall is open to the public accessing the ServiceCambridge counter. Public services offered at City Hall are also available online or by phone. Visit to use the online portal or download the app. 

We encourage residents to continue to do as much city business online and over the phone as possible. For a list of online services, please visit

Council and Committee Meetings

Council and committee meetings will remain virtual. Please see upcoming meetings and agendas here

Cemeteries & Funeral Services

Cemeteries remain open. Although there are currently no gathering/attendance limits at the City of Cambridge Cemeteries, please be advised of the following safety protocols in place at Cambridge Cemeteries:  
  • Physical distancing of at least 2 metres (6 feet) from others and staff is required at all times 
  • The Funeral Director and/or the authorized person handling the funeral service, is responsible for ensuring safe distancing at the service at all times
  • To limit extended physical contact and gatherings, respect all visitors to the cemeteries and permit staff to complete interments, funeral services are limited to a maximum duration of one hour

Although not required outdoors, masks are still recommended during outdoor gatherings. Please consider smaller gatherings and the wearing of face masks.   

Cambridge Farmers’ Market

The Market remains open as an essential service with restrictions and safety measures in place.

Ongoing critical services
Customer service & corporate services

Service Cambridge staff are available to answer service-related questions by phone at (519) 623-1340 or email at

All health-related questions should be directed to your personal health care provider, Telehealth (1-866-797-0000), Waterloo Region Public Health (519-575-4400) or via their website. For medical emergencies call 911.

We encourage residents to continue to do as much city business online and over the phone as possible (Service Cambridge: 519-623-1340).

Payments for City utilities/taxes should be done through direct banking services or a drop box is available at City Hall.

Following the recommendation of health officials, many City staff in corporate divisions are working from home and can be contacted by email or phone on city-related business.  

Download our app!

We continue to encourage residents to complete city business online and over the phone, where possible. It’s never been easier to stay connected to your city, even when we’re all apart. Download the City of Cambridge mobile app and access City services from home. Download the app today for iOS and Android or visit the Service Cambridge Portal.

Impacts to City Services

Building Permits and Inspections

Apply online

  • The building division is reviewing and processing all building permit submissions.
  • The building division is conducting site inspections for all construction projects. 

Please note: Due to a record amount of applications being received currently, delays issuing permits within the standard timing can be expected. We apologize and are working hard to get back on track. Thank you for your patience during this time.

Development Applications

To submit a planning application, please bring the completed application, required supporting studies, and a cheque to the City’s drop box located at the southwest corner of the City Hall building at 50 Dickson Street on Tuesdays only. If you have a planning enquiry, please send it via email to

Burial Permits

We will continue to issue burial permits. Please contact the City to discuss the revised permit process by emailing or alternatively by calling Danielle Manton at (905) 467-0135.

Business Services

The INVEST Cambridge team is available to help with all of your business questions by phone at (519) 740-4685 or email at Visit learn about our Economic Response Plan and business supports. 

Available online services
Residents are encouraged to continue to access a variety of online services. Visit our online services web page for a detailed list of services. 
  • Report an issue or complaint – Use our online reporting form to share any issues you see in the City – this will help keep our community safe, clean and enjoyable for everyone.
  • Road and Lane Closures – View the list of current road closures in Cambridge. A link to Regional Road closures is at the bottom of this page.
  • Sign up for and manage your water account – MyWaterAccount is a secure online portal that allows customers to view their water and wastewater billing and consumption history.
  • Have My Say – Provide feedback on current and upcoming projects through our EngageCambridge platform.
  • File a claim – If you have incurred costs which you believe the City may be responsible for, follow our claim reporting process to have your claim considered.
  • Find Utilities – Find a list and links to the various companies that provide the City of Cambridge with utility services.
  • Apply for a permit - Visit our permit portal to apply, check the status, and pay for permits online
  • Tax Certificates - Lawyers use tax certificates to adjust taxes paid when a property is sold. These certificates provide a guarantee of the tax balance on an account at a specific date.  
  • Marriage Licence - We are accepting appointment requests for Cambridge residents to submit a marriage license application at select times on Wednesdays and Thursdays. Please view the online booking calendar for available times to request an appointment and to submit documentation which is required in advance.


Frequently Asked Questions

COVID-19 vaccines for Ontario

See the Region of Waterloo's website for information on the vaccine rollout in the region.

Learn about Ontario’s vaccination program to help protect us against COVID-19.

Testing centres
Learn more about assessment and testing centres in Cambridge and the region. 
Facility, program, & service change questions
Are City facilities closed?

City Hall is open to the public to access ServiceCambridge counter. 

Public services offered at City Hall are also available online or by phone. Visit to use the online portal or download the app. 

We encourage residents to continue to do as much city business online and over the phone as possible.  For a list of online services, please visit

Are masks or face coverings mandatory?

Regional Council recently passed bylaws that require mask wearing on transit and in enclosed public places as of July 13. These bylaws make it mandatory for residents to wear face coverings in enclosed public places such as trains and buses, shopping malls and retail shops and more.

Visit the Region of Waterloo's website for the most up-to-date information on these bylaws

Is the City cancelling events?

To discourage large groupings of people as per the direction of Public Health, in-person, City-run special events have been suspended. If you’ve paid a fee for any of the suspended events, you will receive a full refund.

Please contact Service Cambridge at (519) 623-1340 to discuss the credit on your account. For more details please contact Wanda Schaefer our Supervisor Recreation – Arts, Culture and Events at at (519) 623-1340, x4491.

Are the Adult Day Programs running?

Adult Day Programs offered through the Adult Day Services Network (and funded by the Waterloo Wellington Local Health Integration Network) have been suspended in Cambridge until further notice. This includes the following City-managed programs: Golden Opportunities, Living Well and Boost which are located at the William E. Pautler Centre, Allan Reuter Centre and the Fairview Health and Wellness Centre.

The Friendly Visiting Program will also be suspending its home visits until further notice. The WOW telephone service will continue. This program offers groups of 5 to 10 people the opportunity to get together over the phone for conversation, trivia games, bingo, and even musical sessions.

Please note that participants will not be charged any cancellation fees and will maintain their spaces in their specific programs.

We will also be conducting reassurance calls to ensure clients are doing well, and do not require further supports.

For more information, please contact Nicole Cichello at Supervisor Recreation – Older Adult Services at at (519) 623-1340, x4398.

I'm an event organizer looking for advice, who do I contact?
All special events must follow provincial and regional public health COVID-19 restrictions and guidelines. Restrictions on public gatherings can change at any time and if so, could impact or cause the cancellation of your event. When confirming agreements/bookings please be aware of cancellation policy/deposit conditions. Event modifications may be required up to and including the date of your event. If you have questions about your event or have questions about how to run an event, please email our special event staff or call 519-623-1340 ext 4332. 
Are parking by-laws still in effect? 

We enforce parking regulations 24 hours a day. We process complaints about parking violations Monday to Friday, between 8:30 a.m. and 4:30 p.m. Report a parking violation during regular business hours by calling (519) 621-0740 ext. 4217.

Email us to report non-urgent parking violations.

Is the Farmers' Market open?

Yes. Much like grocery stores, shoppers will be able to shop in-store at the market, however new regulations and protocols will be in effect to ensure a safe shopping environment.

In order to adhere to provincial directives and Public Health measures, the Cambridge Farmers’ Market will be implementing the following changes while pandemic restrictions remain in place.

  • One entrance for both indoor and outdoor markets
  • Limited capacity for shoppers both indoors and outdoor
  • Electronic payments encouraged where possible
  • Use of reusable bags/containers not permitted
  • Food sampling suspended
  • Buskers and community groups suspended
  • Pets temporarily not allowed both indoor and outdoor
  • Signage will be posted to encourage social distancing
  • Plexi barriers installed at indoor vendor booths

For market-related inquiries, please call (519) 740-4681, ext. 4252.

What supports are available for businesses? 

Our INVEST Cambridge office is currently closed to the public. If you require assistance, the INVEST Cambridge team will be available to help with all of your business questions, by phone at 519-740-4685 or email at

Visit our website to learn about Re-opening and Recovery Information for Businesses in Cambridge during the COVID-19 pandemic.  

Small Business Centres

One-on-One Consultations can be scheduled by phone or e-mail.  

Call 519-740-4683 ext. 4352 to speak to someone in the Cambridge office during business hours from 8:30 a.m. to 4:30 p.m., or e-mail

Where can I find mental health supports
For more information on local mental health and spiritual supports, visit Wellbeing Waterloo Region
Is public transit still running? 

The Region of Waterloo operates Grand River Transit. Please visit the Region's website for updates on service changes. 

Is the City still hiring for jobs?

As the COVID-19 pandemic evolves, we continue to adjust plans based on the guidance provided by our local Public Health authority. At this time we have suspended our face-to-face recruitment activities. Assessment of applications received, and scheduling of video/remote interviews where applicable, may also be delayed. We appreciate your patience, and your interest in the City of Cambridge.

Will I still be able to get a building inspection?

Municipal building inspections will ONLY be completed on essential construction projects per the amended O.Reg. 82/20. For site safety, it is the contractor’s responsibility for workers to comply with the Occupational Health and Safety Act, implement the Public Health Advice and any other Ontario regulatory requirement for their workplace in relation to COVID. Municipal building inspectors require min. 6’ distancing when onsite and inspecting. If physical distancing cannot be maintained in a workplace the MOL is looking for a medical mask (also called surgical or procedure) and eye protection (goggles or face shield).

Is filming still happening? 

The film industry in Ontario is resuming as part of the Province’s reopening plan, and Cambridge residents and business owners can expect to see filming crews within the community starting this summer and into the fall.

Safety protocols and additional measures are in place to protect crews and the broader community as the COVID-19 pandemic continues. Full health and safety guidelines are available online at the Film Safety website, where you can find links to all current industry guidelines.

Can I still submit a planning application? 

For submitting a planning application during this time, please bring the completed hard copy of the application, required supporting studies and a cheque to the City and drop off at the Planning Kiosk on the 1st floor of City Hall building at 50 Dickson Street. Please do not submit cash. Cheques only will be accepted at this time. Packages must be clearly labelled with type of application, address of the subject property and note that it is for the Planning Services Division.

If you have a planning enquiry, please send it via email to

Are there any changes to garbage and recycling collection?

The Region of Waterloo has implemented some changes to garbage and recycling due to COVID-19. See the links below for more information.

Will the City still be installing Smart Water Meters?
To help stop the spread of COVID-19, we’ve temporarily revised our installation procedure to not include any in-house access. ICONIX crews will only be undertaking contactless installations for those retrofits that can be accessed from outside the house. Learn more at
What are you doing to avoid a disruption of City services?
A dedicated pandemic response team has been established, and have updated our continuity plans and pandemic policies. This team is actively reviewing the latest information from health agencies and advising on appropriate City actions.
Where can I find general, reliable government information about COVID-19?
We continue to encourage people to connect with trusted sources for Coronavirus information including the following websites:
Water safety and COVID-19
Visit the Region of Waterloo's website to learn how the Region is keeping your water safe during the COVID-19 pandemic. 
How Can I Help? 

If you know of any opportunities to volunteer or donate during the COVID-19 pandemic, please e-mail Corporate Communications so we can include them here.  

Make a donation

Any donation or offer of support can go a long way. Here are a few organizations currently looking for financial and in-kind support: 

  • United Way Waterloo Region Communities is looking for donations for the COVID-19 Community Response Fund. This Fund will support the work of frontline organizations that are collectively striving to ensure our most vulnerable citizens are safe and healthy. Grants are distributed in collaboration with Kitchener Waterloo Community Foundation, the Astley Family Foundation, Social Venture Partners Waterloo Region, The Lyle S. Hallman Foundation, The Fairmount Foundation, and Cambridge & North Dumfries Community Foundation.
  • Donate to local hospitals through the Region Ready website, which supports St. Mary's General Hospital, Cambridge Memorial Hospital and Grand River Hospital.
  • The Kitchener Waterloo Community Foundation has established the COVID-19 Charitable Recovery Fund to provide assistance to organizations as they work to recover and rebuild from the pandemic.

  • Donate or volunteer for the Food Bank of Waterloo Region. Your support helps provide food and connection to other vital supports needed by children, seniors, families and individuals living in Waterloo Region.
  • The Government of Ontario website, Ontario Together welcomes help from businesses, researchers and organizations who can supply emergency products and innovative solutions to support our response to COVID-19.
  • Donations of pet food (cat, dog and small animal) and cat litter are also needed for the Waterloo Region Emergency Pet Food Bank that has been established through the partnership of the Humane Society Kitchener Waterloo & Stratford Perth, KW Pet Food Bank and the Cambridge & District Humane Society.  

  • Khalsa Aid International provides support for vulnerable communities, including individuals within the Region of Waterloo. If anyone needs help getting their groceries or other day-to-day assistance, call 514-887-4747.

  • Volunteer organizations can visit to post volunteer opportunities available in their communities. If you are interested in volunteering, please check the website for opportunities near you.
  • Seniors Without Walls assists French-speaking seniors in Waterloo Region. Volunteers are currently needed, and all you need is a phone. For more details, visit l’Entité website
  • The Region-wide Volunteer Action Centre has a number of available volunteer opportunities. For more information: 

Cambridge location

150 Main Street, Cambridge
519-575-4400, ext. 7827

What is the City doing to protect the vulnerable?
  • The Region, the area municipalities and many community partners have taken action to support the health and safety of vulnerable people affected by COVID-19. These actions include: 
  • The COVID-19 Seniors Response Fund is an initiative between United Way Centraide Canada (UWCC) in partnership with local United Ways to increase the capacity to meet the urgent needs arising across the country. The New Horizons for Seniors Program (NHSP) will provide funds through United Ways that will help improve the well-being of seniors and foster their social inclusion. Applications and eligibility information are available beginning May 4.
  • The Friendly Voice program is a general well-being check-in that provides social connection to reduce loneliness and isolation in the community. To register, please call 519- 743-6333 and ask reception how to get started. Reception hours are 8:30 a.m. - 6 p.m., but Friendly Voice hours may vary. To print or download the poster for distribution purposes click here. (If you are in crisis, please call Here 24/7: 1-844-437-3247, or 9-1-1.)
  • A new resource, Grief, Dying and Death during a Pandemic is now available on the Wellbeing Waterloo Region website. The resource offers emotional support and practical ideas for everyone in Waterloo Region experiencing grief, accompanying someone who is dying, or finding their way during the days following someone’s death. 

City Actions to Date

  • Dedicated pandemic response and recovery teams have been mobilized - continuity and reopening plans, as well as pandemic policies are in place. These teams are actively reviewing the latest information from health agencies and advising on appropriate City measures.
  • As part of the regional pandemic response plan, municipal and community partners have formed a Community Support Control Group to support our vulnerable population during this time. The group is addressing the following service areas: Food Services; Housing and Homelessness Services; Children’s Services; Psychosocial and Spiritual Support Services; Animal Care Services.
  • Cambridge City Council approved an Economic Response Plan which includes a series of measures to support local residents, businesses, and workers during the challenges of the COVID-19 pandemic.
  • Implemented a cost-containment plan for the City to help manage costs and offset lost revenue.
  • Ongoing support for our local business community through a dedicated webpage, survey, outreach and #orderfromhome social media campaign.
  • Introduced an expedited process for local businesses to expand patios and outdoor space.
  • Worked with vendors to create a safe reopening plan for the Cambridge Farmers’ Market.
  • Created an archives project to document the pandemic experience from the Cambridge perspective.
  • Expanded our bylaw enforcement team to ensure education and safety under the emergency orders.
  • Holding virtual council meetings to ensure Council can continue to serve the public.
  • Working to keep connected with the community through our #recfromhome online program, expanded our phone-based outreach supports for seniors, Winter City Cambridge and other online programs.

In consultation with Public Health, the City is taking proactive measures in our facilities to protect employees and help minimize the spread of infection in the community: 

  • Ongoing enhanced sanitation and hygiene measures, especially in shared spaces and high traffic areas
  • Public counter consolidation to limit public access throughout the buildings
  • Cloth masks must be worn in public areas and where it is difficult to maintain physical distancing measures
  • Appropriate PPE is being provided to staff providing frontline services
  • Restriction of the number of employees and public in a building at any one time
  • Installation of physical barriers to help distance employees and the public, and separation between desks and workstations
  • Meetings will be held by phone, online or teleconference
  • Safety and directional signage has been posted at all City facilities
  • Business travel for staff has been cancelled until further notice 

News Releases & Updates

COVID-19 News Releases


December 14 - Update on City recreation facilities in response to omicron variant

September 17 - Proof of vaccine required to enter municipal recreation facilities - Area municipalities asking patrons to ‘check before you rec’

July 14 - Cambridge moving to Step Three with the rest of the province this Friday: Update on City Services and outdoor facilities

July 8 - City of Cambridge moves to Step 2: Update on City Services and outdoor facilities

June 8 - Outdoor pools and outside dining among changes under Step One

May 21 - Various outdoor amenities to reopen over the holiday weekend in Cambridge

April 2 - Update on City services and programs during the province-wide emergency brake

April 2 - Recreation in Waterloo Region under provincewide shutdown

April 1 - Waterloo Region under Province-wide shutdown

February 12 - City of Cambridge updates city specific changes under Red-Control zone

February 12 - Waterloo Region transitions to Red-Control category; some municipal facilities and recreation programs to re-open under phased approach

January 14 - Local municipalities adjust operations as provincial stay-at-home orders take effect

January 7 - Move, play, and explore safely outdoors with Winter City Cambridge


December 21 - Cambridge to enter shutdown following provincial announcement

November 25 - Red-Control category changes for recreation in Waterloo Region

November 20 - Region of Waterloo moved to Red-Control level

November 5 - Modified 2020 Christmas in Cambridge festival set to launch Nov. 23

October 28 - Safe recreation guidelines in Waterloo Region: Check before you Rec!

October 27 - Have a safe, healthy and Happy Halloween in Cambridge

October 16 - City and volunteer committees cancel 2020 Cambridge Santa Parade and Hespeler Santa Parade

October 7 - Have a safe and happy Thanksgiving weekend

October 2 - Light shows return to Old Post Office; community reminded to enjoy safely

September 22 - Program registration on pause to help slow the spread of COVID-19

September 3 - Indoor recreation facilities, programs and rental bookings re-opening throughout September

August 19 - #MyMaskStyle Contest on now until Sept 4

August 12 - Ontario supporting Waterloo Region municipalities with emergency funding

July 20 - Statement from the City Clerk on Ward 7 By-Election

July 16 - City playgrounds set to open Friday, July 17 as Cambridge enters Stage 3

July 15 - Cameras are set to roll in Cambridge! 

July 13 - Statement from Mayor Kathryn McGarry on Stage 3 Provincial Announcement

July 6 - Region of Waterloo Council adopts mask by-laws (Region of Waterloo)

July 3 - Splashpads at Forbes, Riverside and Churchill Parks in Cambridge to open by Saturday, July 4

July 2 - Two City of Cambridge pools to open July 4; registration for lessons opens July 7 at noon

June 30 - Room/facility rental suspension extended until September 7, 2020

June 30 - Canada Day online event premieres tomorrow July 1 at 9 p.m.

June 26 - Modified summer camps to start July 13; registration opens June 30

June 22 - Congratulations to all our Cambridge graduates!

June 19 - Cambridge Celebration of the Arts online event premieres tonight at 6 p.m.

June 18 - Celebrate #FathersDayAtHome or outdoors in Cambridge

June 16 - Cambridge’s Economic Response Plan continues to support local businesses

June 15 - Digital Main Street program helps small businesses improve online presence

June 15 - City Hall opens today; marks another step forward in recovery process

June 12 - Cambridge Celebration of the Arts and Canada Day set to be virtual events this year

June 11 - City to gradually reopen community amenities; City Hall to open June 15

June 10 - City of Cambridge offers quick, easy process to help restaurants to expand patios and create more outdoor space

June 10 - City of Cambridge extends suspension of City-affiliated events and festivals throughout the summer; some online alternatives planned

June 4 - Cambridge Farmers’ Market set to re-open to shoppers June 27

June 2 - Help create a COVID-19 time capsule with the City of Cambridge

May 27 - Region and area municipalities making plans to reopen administrative buildings

May 20 - City of Cambridge to reopen some outdoor recreational amenities

May 19 - City of Cambridge extends financial supports; provides financial and capital project updates

May 14 - Area municipalities relax rules at parks and open spaces

May 14 - Celebrate #VictoriaDayAtHome in Cambridge this year

May 4 - Celebrate #MothersDayAtHome in Cambridge this year

May 4 - Community gardens permitted to open in Cambridge and across the Region

May 1 - #ShopFromHome launches to help support local business community

May 1 - Residents advised to keep safety top of mind this Victoria Day

April 29 - Area municipalities extend closure of municipal administrative and operations facilities

April 27 - City of Cambridge begins targeted spring cleanup blitz across the city

April 23 - #RecFromHome launches WOW Social for older adults in Cambridge

April 22 - #OrderFromHome to support local restaurants and small businesses

April 17 - Essential construction and maintenance during the COVID-19 Pandemic

April 15 - City of Cambridge extends recreation program and facility cancellations to June 30, 2020

April 13 - Postponement or cancellation of events and festivals

April 8 - Important message from Mayor McGarry

April 6 - Yard waste collection to begin April 13 (Region of Waterloo)

April 2 - Introducing #RecFromHome & more ways to stay connected

April 1 - Area municipalities extend closure of facilities, cancellation of programs and events

March 27 - Business and economic support team forms to help businesses navigate COVID-19

March 25 - Cambridge City Council approves Economic Response Plan

March 25 - Region of Waterloo and local municipalities declare States of Emergency 

March 21 - Pandemic planning group deploys supports and safety measures for the most vulnerable 

March 17 - Ontario enacts declaration of emergency to protect the public (Province of Ontario)

March 17 - All Remaining Municipal Facilities to close to the public up to and including April 5

March 17 - Statement from the City Clerk on the Ward 7 by-election

March 17 - Additional Public Health measures to prevent the spread of Novel Coronavirus (COVID-19) in the region (Region of Waterloo)

March 16 - Regular Schedule of Cambridge City Council Postponed

March 15 - Statement from Mayor McGarry

March 15 - Region provides more detail on service changes and facility closures (Region of Waterloo)

March 15 - Facility closures and program cancellations

March 15 - Further enhancement of Public Health measures to prevent the spread of Novel Coronavirus (COVID-19) in the region (Region of Waterloo)

March 13 - City Services Update 

March 13 - Enhanced Recommendations from the Medical Officer of Health (Region of Waterloo)

Updates from Mayor McGarry

Get the latest updates from Mayor McGarry by subscribing to The City Hall Report newsletter. 

Apr 6 - Thank you to our community

Mar 17 - One Year Later

Dec 24 - Message from the Mayor

Dec 17 - Shop Cambridge for the Holidays

Dec 17 - A Year in Review 2020

Dec 16 - Mayor McGarry's 2020 State of the City address

July 13 - Statement from Mayor Kathryn McGarry on Stage 3 Provincial Announcement

July 7 -   Statement from Mayor Kathryn McGarry on the passing of former Cambridge Councillor and MPP Bill Barlow

June 26 - Standing together against racism in Cambridge, Ontario (video)

June 26 - Cambridge 2020: Local History of a Pandemic - call for donations to city archives (video)

June 26 – Pride Bridge Lights (video)

June 17 - Meals on Wheels helping Cambridge seniors (video)

June 16 - June is seniors month (video)

June 12 - COVID-19 Updated (video)

June 3 - Hwy 401 widening through Cambridge (video)

June 2 - Waterloo region’s heads of Council respond in joint statement to recent and ongoing events of anti-Black racism in advance of KW Solidarity March for Black Lives Matter

May 29 - COVID-19 Update (video)

May 28 - Now's not the time to get complacent (video)

May 22 - Easing of park restrictions (video)

May 22 - Cambridge Mask Makers (video) 

May 21 - Community T-shirt Fundraiser (video)

May 15 - Happy Victoria Day weekend (video)

May 14 - Update on Cambridge Memorial Hospital (video)

May 12 - Message from Mayor Kathryn McGarry on National Nursing Week

May 11 - Stay the course (video)

May 11 - Happy Nurses' Week (video)

May 7 - Mother's Day at home (video)

May 5 - Message from Mayor Kathryn McGarry on Mental Health Week

May 2 - Protection of Children during COVID-19: Message from Mayor Kathryn McGarry

May 1 - Vulnerable populations during COVID-19 (video)

May 1 - COVID-19 and our Core Areas (video)

May 1 - COVID-19 and construction (video)

May 1 - Thank you to health care workers (video)

April 30 - COVID-19 and domestic violence (video)

April 28 - Day of Mourning remarks (video)

April 22 - Ramadan Mubarak from Mayor McGarry (video)

April 21 - Thank you to Prescientx (video)

April 21 - Thank you to Eclipse Automation (video)

April 21 - Thank you to ATS (video)

April 21 - April is Parkinson's awareness month (video)

April 20 - Congratulations to the #SpringFromHome winners (video)

April 11 - April is Daffodil Month (video)

April 11 - It's organ donor month (video)

April 10 - Update from Mayor McGarry (video)

April 9 - Mayor McGarry on holiday distancing (video)

April 8 - Important Message from Mayor McGarry 

April 7 - Opinion Piece by Mayor Kathryn McGarry on Physical Distancing

April 6 - Mayor McGarry on COVID-19 enforcement (video)

April 4 - Thank you to our food workers (video)

April 3 - COVID-19 Update (video) 

April 1 - COVID-19 Update (video)

March 27 - Mayor McGarry on COVID-19 Economic Response Plan (video)

March 30 - Lighting the CAMBRIDGE sign blue (video)

March 25 - Statement from Mayor McGarry on State of Emergency (video)

March 19 - Statement from Mayor Kathryn McGarry (video)

March 17 - Statement from Mayor Kathryn McGarry

March 15 - Statement from Mayor McGarry on COVID-19

Council Reports

July 28 - Operating Financial Update - June Forecast

June 16 - Cambridge Economic Response Plan

May 19 - Operating Financial Update and Extended Economic Relief

May 19 - Capital Projects Status Update

April 16 - 2020 Cost Containment Plan

March 25 - Financial Implications Related to COVID-19

Region of Waterloo Public Health Updates
  • Public Health has created a dashboard with COVID-19 regional stats, trends and outbreaks at long term care facilities is updated daily at 10:30 am. 
  • The Region posts a community newsletter to their website once a week. This newsletter will provide updates on the work being done by all the pandemic working groups. 
  • The Region hosts media briefings every Monday, Wednesday, and Friday at 11:30 a.m. on their YouTube channel. Media briefing notes from Dr. Hsiu-Li Wang, Region of Waterloo Public Health’s Acting Medical Officer of Health, are now being uploaded to their website after the press conference.


On January 30, 2020, the World Health Organization declared 2019 Novel Coronavirus (COVID-19) a public health emergency of international concern and on March 11, 2020 declared the coronavirus outbreak a global pandemic. 

Region of Waterloo Public Health and Emergency Services confirmed the first case of COVID-19 in Waterloo Region on March 5, 2020. Additional confirmed cases are updated daily on the Region's website. 

Region of Waterloo Public Health is working closely with local hospitals, health care partners, the Ministry of Health, Public Health Ontario and national partners to monitor the situation. The City is receiving regular updates and guidance from Public Health.

Coronavirus symptoms are similar to the flu and other respiratory infections and include fever, cough and difficulty breathing. Like the flu, most people recover on their own.

Use the COVID-19 Self-Assessment Tool to determine whether and how to seek further care.

If you are experiencing COVID-19 symptoms, please contact Region of Waterloo Public Health at (519) 575-4400.