The City of Cambridge is continuing to closely monitor the COVID-19 pandemic and, in consultation with Region of Waterloo Public Health, taking steps to help prevent the spread of infection in the community.

The City’s approach to safely and gradually reopen facilities and services has been developed in consultation with the area municipalities and grounded in health and safety considerations. We are following Public Health directives, which are constantly being updated, and are aligned with the Province’s reopening framework.

On this page:

City Services

Cancellations and Re-openings
  • As of the June 15, the first floor of Cambridge City Hall has re-opened to the public. Customer-related services are consolidated at the Service Cambridge counter with additional kiosks in the Bowman Room. We encourage residents to continue to do as much city business online and over the phone as possible (Service Cambridge: 519-623-1340). 
  • Beginning in September, recreation centres and older adult centres will begin to re-open to the public. Programs and rental bookings will also resume in September. See the news release for a full schedule. 
  • Committee & public meetings cancelled; Council meetings are taking place virtually.
    • The Ward 7 By-Election has been postponed to October 5, 2020. See statements from the City Clerk on the Ward 7 By-Election:
  • Several city outdoor amenities (e.g. some pools and splashpads) remain closed. As of July 4, Ed Newland and John Dolson pools have re-opened and splashpads at Forbes park, Riverside Park and Churchill Park are open. For details and public safety protocols, visit our COVID-19 enforcement web page. 
  • As of July 17, all City playgrounds have re-opened. For details and public safety protocols, visit our COVID-19 enforcement web page. 
Ongoing critical services
Customer service & corporate services

The first floor of Cambridge City Hall has re-opened to the public. Customer-related services are consolidated at the Service Cambridge counter with additional kiosks in the Bowman Room.

We encourage residents to continue to do as much city business online and over the phone as possible (Service Cambridge: 519-623-1340).

Following the recommendation of health officials, City staff in corporate divisions are currently working from home where possible and can be contacted by email or phone on city-related business.  
Property Taxes/Tax Deferral Program

As part of the City’s Economic Response Plan, penalties, interest, late payment charges and other fees related to property taxes and water billing have been waived until July 1. 

Residents unable to pay in full will not be subject to interest charges or collection activity for the months of April, May and June. If you would like to stop payment on a post-dated cheque for May 1, please contact Service Cambridge at (519) 623-1340.

Final Installment Property Tax Deferral program 

The Final Installment Property Tax Deferral program provides additional relief to residents and businesses that are experiencing financial hardship as a direct result of COVID-19. It is intended to give residents and businesses extra time to pay their final tax bills if needed by extending final due dates by 60 days.

The deadline for submitting an application for the Final Installment Property Tax Deferral program was July 31, 2020.

How to pay your taxes

To make regular payments, here are the best options to ensure physical distancing: 

  1. Online banking – All major banks accept property tax payments. You will need the roll number for your tax account. (The City recognizes the paid date sent to us from the bank.) 
  2. Pre-Authorized Payment –  Set up either monthly or by installment. Fill out the fillable Pre-Authorized Payment Form, and email taxes@cambridge.ca. Be sure to include a scan or image of your VOID cheque. 
  3. Drop Box at City Hall – Processed once a week during City Hall closure. (No cash please!)
  4. By Mail – processed once a week
  5. By Credit Card online (Paymentus) 
Impacts to City Services

Parking

In order to support the community and in response to changing circumstances, the City of Cambridge is limiting the enforcement of parking regulations to those that support traffic movement and safety.

Enforcement will be suspended until September 7, 2020 for: 

  • On- and off-street parking time limits (e.g. 2 and 3 hour parking)
  • Paid parking
  • Late night (2:30-6 a.m.) parking prohibitions in downtown parking lots

 Enforcement will continue for:

  • Signed and unsigned No Parking & No Stopping areas
  • Fire routes & hydrants
  • Accessible parking spaces
  • Driveway obstruction
  • Suspected abandoned vehicles
  • Other regulations as required

Building Permits and Inspections

Permits will continue to be processed during the City closure. Apply online. Please note that between March 18 and June 30, City building officials will not be conducting inspections on any projects in occupied buildings

Development Applications

To submit a planning application during this time, please bring the completed application, required supporting studies, and a cheque to the City’s drop box located at the southwest corner of the City Hall building at 50 Dickson Street on Tuesdays only. If you have a planning enquiry, please send it via email to planning@cambridge.ca. 

Burial Permits

We will continue to issue burial permits. Please contact the City to discuss the revised permit process by emailing clerks@cambridge.ca or alternatively by calling James Hutson at (519) 239-3280 or Danielle Manton at (905) 467-0135.

Business Services

The INVEST Cambridge team is available to help with all of your business questions by phone at 519-740-4685 or email at invest@cambridge.ca. Visit investcambridge.ca/COVID19 to learn about our Economic Response Plan and business supports. 

Older Adults Program

Adult Day Programs offered through the Adult Day Services Network (and funded by the Waterloo Wellington Local Health Integration Network) have been suspended in Cambridge until further notice, The Friendly Visiting Program will also be suspending its home visits until further notice. 

The WOW telephone service continues. This program offers groups of 5 to 10 people the opportunity to meet over the phone for conversation, trivia games, bingo, and even musical sessions.
COVID-19 Enforcement and Education

Visit our COVID-19 Enforcement page for more information.
Available online services
Residents are encouraged to continue to access a variety of online services.
  • Report an issue or complaint – Use our online reporting form to share any issues you see in the City – this will help keep our community safe, clean and enjoyable for everyone.
  • Road and Lane Closures – View the list of current road closures in Cambridge. A link to Regional Road closures is at the bottom of this page.
  • Sign up for and manage your water account – MyWaterAccount is a secure online portal that allows customers to view their water and wastewater billing and consumption history.
  • Have My Say – Provide feedback on current and upcoming projects through our EngageCambridge platform.
  • File a claim – If you have incurred costs which you believe the City may be responsible for, follow our claim reporting process to have your claim considered.
  • Find Utilities – Find a list and links to the various companies that provide the City of Cambridge with utility services.
  • Apply for a permit - Visit our permit portal to apply, check the status, and pay for permits online
  • Tax Certificates - Lawyers use tax certificates to adjust taxes paid when a property is sold. These certificates provide a guarantee of the tax balance on an account at a specific date.  
  • Marriage Licence - We are accepting appointment requests for Cambridge residents to submit a marriage license application at select times on Wednesdays and Thursdays. Please view the online booking calendar for available times to request an appointment and to submit documentation which is required in advance.

Payments

Visit our online services web page for a detailed list of services. 

Frequently Asked Questions

Facility, program, & service change questions
Are City facilities closed?
  • City Hall re-opened to the public on June 15 (first floor). Customer-related services are consolidated at the Service Cambridge counter with additional kiosks in the Bowman Room. We encourage residents to continue to do as much city business online and over the phone as possible (Service Cambridge: 519-623-1340). 
  • Splashpads at Forbes Park, Riverside Park and Churchill Park and pools at Ed Newland (outdoor) and John Dolson (indoor) re-opened as of July 4. For more information, visit our COVID-19 enforcement page. 
  • Idea Exchange locations are open for curbside pickup. Limited in-person services begin July 13.
  • Playgrounds reopened to the public on July 17. 
  • The Bishop Operations Centre is currently closed.
Are summer camps running?

Please see our Camps web page for the new modified summer camp program which has been reformatted to meet public health measures. 

In the interest of community safety, the regular summer camp lineup planned for the City of Cambridge has been cancelled.
Are the splash pads open?

Splash pads closed for the season on September 7, 2020. 
Are City playgrounds open?

Yes. As of July 17 all City playgrounds are open. Residents are reminded to avoid using the playground if crowded; to wash/sanitize hands before and after use; and to maintain physical distancing wherever possible. 
Are masks or face coverings mandatory?

Regional Council recently passed bylaws that require mask wearing on transit and in enclosed public places as of July 13. These bylaws make it mandatory for residents to wear face coverings in enclosed public places such as trains and buses, shopping malls and retail shops and more.

Visit the Region of Waterloo's website for the most up-to-date information on these bylaws. 
Which park washrooms are open?

Washrooms at the Riverside Park splashpad, Churchill Park workshop, Riverbluffs Park, and Victoria Park Hespeler are open daily from 9 a.m. - 7 p.m.
Have all outdoor amenities re-opened? 

Many outdoor amenities have re-opened, although some splashpads, pools and sports fields remain closed. To see which facilities are open, visit our facilities page. You can search by type of facility and amenity. 
Is the City cancelling events?

To discourage large groupings of people as per the direction of Public Health, in-person, City-run special events have been suspended until Sept. 10. If you’ve paid a fee for any of the suspended events, you will receive a full refund.

Please contact Service Cambridge at (519) 623-1340 to discuss the credit on your account. For more details please contact Wanda Schaefer our Supervisor Recreation – Arts, Culture and Events at schaeferw@cambridge.ca at (519) 623-1340, x4491.
What's happening with third-party events hosted at City facilities?
All events held on City property are suspended until Sept. 10.

If you’re an event attendee, please contact the organizer of the event for more information.

If you’re an event organizer or have booked a City facility for your own event, we will be able to cancel or rebook to a future date (depending on availability) with no penalty. Please contact Service Cambridge at (519) 623-1340 to discuss the credit on your account.
Are the Adult Day Programs running?

Adult Day Programs offered through the Adult Day Services Network (and funded by the Waterloo Wellington Local Health Integration Network) have been suspended in Cambridge until further notice. This includes the following City-managed programs: Golden Opportunities, Living Well and Boost which are located at the William E. Pautler Centre, Allan Reuter Centre and the Fairview Health and Wellness Centre.

The Friendly Visiting Program will also be suspending its home visits until further notice. The WOW telephone service will continue. This program offers groups of 5 to 10 people the opportunity to get together over the phone for conversation, trivia games, bingo, and even musical sessions.

Please note that participants will not be charged any cancellation fees and will maintain their spaces in their specific programs.

We will also be conducting reassurance calls to ensure clients are doing well, and do not require further supports.

For more information, please contact Nicole Cichello at Supervisor Recreation – Older Adult Services at cichellon@cambridge.ca at (519) 623-1340, x4398.
What happens to my membership(s) while facilities are closed?

All City recreation memberships will resume on September 8. Please contact Service Cambridge at (519) 623-1340 should you have any further questions.
Is registration for Fall activities still happening?

Yes. Registration for 2020 Fall programs will begin in September. See the schedule below:

Schedule at a glance

Date

What's happening

Sept. 2

Drop-in programs for Johnson & Dolson viewable on CORAL

Sept. 8

Hespeler, Galt & Preston Arenas re-open (Minor Sports Groups only)

Sept. 8

Registered & drop-in programs for all facilities begin to be viewable on CORAL

Sept. 12

Registration for swim lessons opens

Sept. 21

Rental Bookings resume at all facilities

Sept. 23

Registration for all non-aquatic programs begins (in-person & online)

Sept. 26

Swim lessons begin

Oct. 13

Non-aquatics programs begin
I'm an event organizer looking for advice, who do I contact?
If you’re an event organizer or have booked a City facility for your own event, we will be able to cancel or re-book to a future date (depending on availability) with no penalty. Please contact Service Cambridge at (519) 623-1340 to discuss your options.
Are parking by-laws still in effect? 

During the first few months of the pandemic, the City limited the enforcement of parking regulations to those that support traffic movement and safety. As of Tuesday, September 8, regular parking enforcement is in effect. 
Is the Farmers' Market open?

Yes. The Cambridge Farmers’ Market re-opened to shoppers on Saturday, June 27. Much like grocery stores, shoppers will be able to shop in-store at the market, however new regulations and protocols will be in effect to ensure a safe shopping environment.

In order to adhere to provincial directives and Public Health measures, the Cambridge Farmers’ Market will be implementing the following changes while pandemic restrictions remain in place.

  • One entrance for both indoor and outdoor markets
  • Limited capacity for shoppers both indoors and outdoor
  • Electronic payments encouraged where possible
  • Use of reusable bags/containers not permitted
  • Food sampling suspended
  • Buskers and community groups suspended
  • Pets temporarily not allowed both indoor and outdoor
  • Signage will be posted to encourage social distancing
  • Plexi barriers installed at indoor vendor booths

Read the release

For market-related inquiries, please call (519) 740-4681, ext. 4252.
Is City construction moving forward this year? 

Through coordinated review with the Region of Waterloo and member municipalities, the City has determined a number of its infrastructure renewal projects are critical and some construction activity will occur in 2020. The City continues to assess the COVID-19 situation, and will reevaluate as required based on the most recent directives from Public Health and the Province.

All contractors working for the City of Cambridge follow safety guidelines including physical distancing protocols and/or the use of personal protective equipment (PPE) to protect the health and wellness of workers and the community, as part the contractor’s Health and Safety Plan and in accordance with Ministry of Labour guidelines.

For more information including contact information of project managers for specific projects, visit our Road Construction web page. 
What supports are available for businesses? 

Our INVEST Cambridge office is currently closed to the public. If you require assistance, the INVEST Cambridge team will be available to help with all of your business questions, by phone at 519-740-4685 or email at invest@cambridge.ca.

Visit our website to learn about Re-opening and Recovery Information for Businesses in Cambridge during the COVID-19 pandemic.  

Small Business Centres

One-on-One Consultations can be scheduled by phone or e-mail.  

Call 519-740-4683 ext. 4352 to speak to someone in the Cambridge office during business hours from 8:30 a.m. to 4:30 p.m., or e-mail invest@cambridge.ca. 
Is public transit still running? 

The Region of Waterloo operates Grand River Transit. Please visit the Region's website for updates on service changes. 
Is the City still hiring for jobs?

As the COVID-19 pandemic evolves, we continue to adjust plans based on the guidance provided by our local Public Health authority. At this time we have suspended our face-to-face recruitment activities. Assessment of applications received, and scheduling of video/remote interviews where applicable, may also be delayed. We appreciate your patience, and your interest in the City of Cambridge.
Will I still be able to get a building inspection?

As of Wednesday, Mar. 18, City Building Officials will not be conducting inspections on any projects that contain an occupied building (e.g. finished basements, secondary suites, additions, offices, etc.). This temporary halt to inspections will be continually monitored for reduction or extension. The City will continue to offer inspections to all other permits during regular inspection hours, until further notice. 
Is filming still happening? 

The film industry in Ontario is resuming as part of the Province’s reopening plan, and Cambridge residents and business owners can expect to see filming crews within the community starting this summer and into the fall.

Safety protocols and additional measures are in place to protect crews and the broader community as the COVID-19 pandemic continues. Full health and safety guidelines are available online at the Film Safety website, where you can find links to all current industry guidelines.
Can I still submit a planning application? 

For submitting a planning application during this time, please bring the completed hard copy of the application, required supporting studies and a cheque to the City and drop off at the Planning Kiosk on the 1st floor of City Hall building at 50 Dickson Street. Please do not submit cash. Cheques only will be accepted at this time. Packages must be clearly labelled with type of application, address of the subject property and note that it is for the Planning Services Division.

If you have a planning enquiry, please send it via email to planning@cambridge.ca.
Are there any changes to garbage and recycling collection?

The Region of Waterloo has implemented some changes to garbage and recycling due to COVID-19. See the links below for more information.
Will the City still be installing Smart Water Meters?
To help stop the spread of COVID-19, we’ve temporarily revised our installation procedure to not include any in-house access. ICONIX crews will only be undertaking contactless installations for those meters that can be accessed from outside the house. Learn more at www.cambridge.ca/smartmeters. 
What are you doing to avoid a disruption of City services?
A dedicated pandemic response team has been established, and have updated our continuity plans and pandemic policies. This team is actively reviewing the latest information from health agencies and advising on appropriate City actions.
Where can I find general, reliable government information about COVID-19?
We continue to encourage people to connect with trusted sources for Coronavirus information including the following websites:
What are the recommendations for how to prevent the spread of the virus?
Residents are encouraged to follow precautions outlined by the Region of Waterloo Public Health and Emergency Services to reduce the risk and prevent the spread of germs.
Water safety and COVID-19
Visit the Region of Waterloo's website to learn how the Region is keeping your water safe during the COVID-19 pandemic. 
How Can I Help? 

If you know of any opportunities to volunteer or donate during the COVID-19 pandemic, please e-mail Corporate Communications so we can include them here.  

Make a donation

Any donation or offer of support can go a long way. Here are a few organizations currently looking for financial and in-kind support: 

  • United Way Waterloo Region Communities is looking for donations for the COVID-19 Community Response Fund. This Fund will support the work of frontline organizations that are collectively striving to ensure our most vulnerable citizens are safe and healthy. Grants are distributed in collaboration with Kitchener Waterloo Community Foundation, the Astley Family Foundation, Social Venture Partners Waterloo Region, The Lyle S. Hallman Foundation, The Fairmount Foundation, and Cambridge & North Dumfries Community Foundation.
  • Donate to local hospitals through the Region Ready website, which supports St. Mary's General Hospital, Cambridge Memorial Hospital and Grand River Hospital.

  • The Kitchener Waterloo Community Foundation has established the COVID-19 Charitable Recovery Fund to provide assistance to organizations as they work to recover and rebuild from the pandemic.

  • Donate or volunteer for the Food Bank of Waterloo Region. Your support helps provide food and connection to other vital supports needed by children, seniors, families and individuals living in Waterloo Region.
  • The Government of Ontario website, Ontario Together welcomes help from businesses, researchers and organizations who can supply emergency products and innovative solutions to support our response to COVID-19.

  • Donations of pet food (cat, dog and small animal) and cat litter are also needed for the Waterloo Region Emergency Pet Food Bank that has been established through the partnership of the Humane Society Kitchener Waterloo & Stratford Perth, KW Pet Food Bank and the Cambridge & District Humane Society.  

  • Khalsa Aid International provides support for vulnerable communities, including individuals within the Region of Waterloo. If anyone needs help getting their groceries or other day-to-day assistance, call 514-887-4747.
Volunteer
  • Volunteer organizations can visit www.sparkontario.ca to post volunteer opportunities available in their communities. If you are interested in volunteering, please check the website for opportunities near you.
  • Seniors Without Walls assists French-speaking seniors in Waterloo Region. Volunteers are currently needed, and all you need is a phone. For more details, visit l’Entité website. 
  • The Region-wide Volunteer Action Centre has a number of available volunteer opportunities. For more information: 

Cambridge location

150 Main Street, Cambridge
519-575-4400, ext. 7827
What is the City doing to protect the vulnerable?
  • The Region, the area municipalities and many community partners have taken action to support the health and safety of vulnerable people affected by COVID-19. These actions include: 
  • The COVID-19 Seniors Response Fund is an initiative between United Way Centraide Canada (UWCC) in partnership with local United Ways to increase the capacity to meet the urgent needs arising across the country. The New Horizons for Seniors Program (NHSP) will provide funds through United Ways that will help improve the well-being of seniors and foster their social inclusion. Applications and eligibility information are available beginning May 4.
  • The Friendly Voice program is a general well-being check-in that provides social connection to reduce loneliness and isolation in the community. To register, please call 519- 743-6333 and ask reception how to get started. Reception hours are 8:30 a.m. - 6 p.m., but Friendly Voice hours may vary. To print or download the poster for distribution purposes click here. (If you are in crisis, please call Here 24/7: 1-844-437-3247, or 9-1-1.)
  • A new resource, Grief, Dying and Death during a Pandemic is now available on the Wellbeing Waterloo Region website. The resource offers emotional support and practical ideas for everyone in Waterloo Region experiencing grief, accompanying someone who is dying, or finding their way during the days following someone’s death. 
Cambridge COVID-19 assessment centre

The Region of Waterloo has opened a COVID-19 assessment centre in Cambridge serving both Cambridge and North Dumfries residents. It's located at Cambridge Memorial Hospital, 700 Coronation Blvd. Self-referrals are accepted by calling (519) 621-2333 ext. 2689 or emailing cmhcovidtesting@cmh.org. 

Testing is available for:

  • Anyone with at least one symptom
  • Anyone concerned they have been exposed to COVID-19
  • Anyone who is at risk of exposure to COVID-19 through their employment (e.g. health care workers, grocery store employees, food processing employees)

You do not need a referral from a primary care provider or Public Health to access testing. All the assessment centres take self-referrals.

If you require urgent care, call 911 or visit the hospital emergency department and advise them of your symptoms and travel history, if applicable.

Questions about the assessment centre can be directed to Public Health at (519) 575-4400.

City Actions to Date

  • Dedicated pandemic response and recovery teams have been mobilized - continuity and reopening plans, as well as pandemic policies are in place. These teams are actively reviewing the latest information from health agencies and advising on appropriate City measures.
  • As part of the regional pandemic response plan, municipal and community partners have formed a Community Support Control Group to support our vulnerable population during this time. The group is addressing the following service areas: Food Services; Housing and Homelessness Services; Children’s Services; Psychosocial and Spiritual Support Services; Animal Care Services.
  • Cambridge City Council approved an Economic Response Plan which includes a series of measures to support local residents, businesses, and workers during the challenges of the COVID-19 pandemic.
  • Implemented a cost-containment plan for the City to help manage costs and offset lost revenue.
  • Ongoing support for our local business community through a dedicated webpage, survey, outreach and #orderfromhome social media campaign.
  • Introduced an expedited process for local businesses to expand patios and outdoor space.
  • Worked with vendors to create a safe reopening plan for the Cambridge Farmers’ Market.
  • Created an archives project to document the pandemic experience from the Cambridge perspective.
  • Expanded our bylaw enforcement team to ensure education and safety under the emergency orders.
  • Holding virtual council meetings to ensure Council can continue to serve the public.
  • Working to keep connected with the community through our #recfromhome online program, expanded our phone- based outreach supports for seniors, and other online programs.

In consultation with Public Health, the City is taking proactive measures in our facilities to protect employees and help minimize the spread of infection in the community: 

  • Ongoing enhanced sanitation and hygiene measures, especially in shared spaces and high traffic areas
  • Public counter consolidation to limit public access throughout the buildings
  • Cloth masks must be worn in public areas and where it is difficult to maintain physical distancing measures
  • Appropriate PPE is being provided to staff providing frontline services
  • Restriction of the number of employees and public in a building at any one time
  • Installation of physical barriers to help distance employees and the public, and separation between desks and workstations
  • Meetings will be held by phone, online or teleconference
  • Many municipally run recreation facilities will be closed to the public until further notice
  • Safety and directional signage has been posted at all City facilities
  • Business travel for staff has been cancelled until further notice 
  • All City in person events and festivals have been postponed or cancelled

News Releases & Updates

COVID-19 News Releases

September 3 - Indoor recreation facilities, programs and rental bookings re-opening throughout September

August 19 - #MyMaskStyle Contest on now until Sept 4

August 12 - Ontario supporting Waterloo Region municipalities with emergency funding

July 20 - Statement from the City Clerk on Ward 7 By-Election

July 16 - City playgrounds set to open Friday, July 17 as Cambridge enters Stage 3

July 15 - Cameras are set to roll in Cambridge! 

July 13 - Statement from Mayor Kathryn McGarry on Stage 3 Provincial Announcement

July 6 - Region of Waterloo Council adopts mask by-laws (Region of Waterloo)

July 3 - Splashpads at Forbes, Riverside and Churchill Parks in Cambridge to open by Saturday, July 4

July 2 - Two City of Cambridge pools to open July 4; registration for lessons opens July 7 at noon

June 30 - Room/facility rental suspension extended until September 7, 2020

June 30 - Canada Day online event premieres tomorrow July 1 at 9 p.m.

June 26 - Modified summer camps to start July 13; registration opens June 30

June 22 - Congratulations to all our Cambridge graduates!

June 19 - Cambridge Celebration of the Arts online event premieres tonight at 6 p.m.

June 18 - Celebrate #FathersDayAtHome or outdoors in Cambridge

June 16 - Cambridge’s Economic Response Plan continues to support local businesses

June 15 - Digital Main Street program helps small businesses improve online presence

June 15 - City Hall opens today; marks another step forward in recovery process

June 12 - Cambridge Celebration of the Arts and Canada Day set to be virtual events this year

June 11 - City to gradually reopen community amenities; City Hall to open June 15

June 10 - City of Cambridge offers quick, easy process to help restaurants to expand patios and create more outdoor space

June 10 - City of Cambridge extends suspension of City-affiliated events and festivals throughout the summer; some online alternatives planned

June 4 - Cambridge Farmers’ Market set to re-open to shoppers June 27

June 2 - Help create a COVID-19 time capsule with the City of Cambridge

May 27 - Region and area municipalities making plans to reopen administrative buildings

May 20 - City of Cambridge to reopen some outdoor recreational amenities

May 19 - City of Cambridge extends financial supports; provides financial and capital project updates

May 14 - Area municipalities relax rules at parks and open spaces

May 14 - Celebrate #VictoriaDayAtHome in Cambridge this year

May 4 - Celebrate #MothersDayAtHome in Cambridge this year

May 4 - Community gardens permitted to open in Cambridge and across the Region

May 1 - #ShopFromHome launches to help support local business community

May 1 - Residents advised to keep safety top of mind this Victoria Day

April 29 - Area municipalities extend closure of municipal administrative and operations facilities

April 27 - City of Cambridge begins targeted spring cleanup blitz across the city

April 23 - #RecFromHome launches WOW Social for older adults in Cambridge

April 22 - #OrderFromHome to support local restaurants and small businesses

April 17 - Essential construction and maintenance during the COVID-19 Pandemic

April 15 - City of Cambridge extends recreation program and facility cancellations to June 30, 2020

April 13 - Postponement or cancellation of events and festivals

April 8 - Important message from Mayor McGarry

April 6 - Yard waste collection to begin April 13 (Region of Waterloo)

April 2 - Introducing #RecFromHome & more ways to stay connected

April 1 - Area municipalities extend closure of facilities, cancellation of programs and events

March 27 - Business and economic support team forms to help businesses navigate COVID-19

March 25 - Cambridge City Council approves Economic Response Plan

March 25 - Region of Waterloo and local municipalities declare States of Emergency 

March 21 - Pandemic planning group deploys supports and safety measures for the most vulnerable 

March 17 - Ontario enacts declaration of emergency to protect the public (Province of Ontario)

March 17 - All Remaining Municipal Facilities to close to the public up to and including April 5

March 17 - Statement from the City Clerk on the Ward 7 by-election

March 17 - Additional Public Health measures to prevent the spread of Novel Coronavirus (COVID-19) in the region (Region of Waterloo)

March 16 - Regular Schedule of Cambridge City Council Postponed

March 15 - Statement from Mayor McGarry

March 15 - Region provides more detail on service changes and facility closures (Region of Waterloo)

March 15 - Facility closures and program cancellations

March 15 - Further enhancement of Public Health measures to prevent the spread of Novel Coronavirus (COVID-19) in the region (Region of Waterloo)

March 13 - City Services Update 

March 13 - Enhanced Recommendations from the Medical Officer of Health (Region of Waterloo)
Updates from Mayor McGarry

Get the latest updates from Mayor McGarry by subscribing to The City Hall Report newsletter. 

July 13 - Statement from Mayor Kathryn McGarry on Stage 3 Provincial Announcement

July 7 - Statement from Mayor Kathryn McGarry on the passing of former Cambridge Councillor and MPP Bill Barlow

June 26 - Standing together against racism in Cambridge, Ontario (video)

June 26 - Cambridge 2020: Local History of a Pandemic - call for donations to city archives (video)

June 26 – Pride Bridge Lights (video)

June 17 - Meals on Wheels helping Cambridge seniors (video)

June 16 - June is seniors month (video)

June 12 - COVID-19 Updated (video)

June 3 - Hwy 401 widening through Cambridge (video)

June 2 - Waterloo region’s heads of Council respond in joint statement to recent and ongoing events of anti-Black racism in advance of KW Solidarity March for Black Lives Matter

May 29 - COVID-19 Update (video)

May 28 - Now's not the time to get complacent (video)

May 22 - Easing of park restrictions (video)

May 22 - Cambridge Mask Makers (video) 

May 21 - Community T-shirt Fundraiser (video)

May 15 - Happy Victoria Day weekend (video)

May 14 - Update on Cambridge Memorial Hospital (video)

May 12 - Message from Mayor Kathryn McGarry on National Nursing Week

May 11 - Stay the course (video)

May 11 - Happy Nurses' Week (video)

May 7 - Mother's Day at home (video)

May 5 - Message from Mayor Kathryn McGarry on Mental Health Week

May 2 - Protection of Children during COVID-19: Message from Mayor Kathryn McGarry

May 1 - Vulnerable populations during COVID-19 (video)

May 1 - COVID-19 and our Core Areas (video)

May 1 - COVID-19 and construction (video)

May 1 - Thank you to health care workers (video)

April 30 - COVID-19 and domestic violence (video)

April 28 - Day of Mourning remarks (video)

April 22 - Ramadan Mubarak from Mayor McGarry (video)

April 21 - Thank you to Prescientx (video)

April 21 - Thank you to Eclipse Automation (video)

April 21 - Thank you to ATS (video)

April 21 - April is Parkinson's awareness month (video)

April 20 - Congratulations to the #SpringFromHome winners (video)

April 11 - April is Daffodil Month (video)

April 11 - It's organ donor month (video)

April 10 - Update from Mayor McGarry (video)

April 9 - Mayor McGarry on holiday distancing (video)

April 8 - Important Message from Mayor McGarry 

April 7 - Opinion Piece by Mayor Kathryn McGarry on Physical Distancing

April 6 - Mayor McGarry on COVID-19 enforcement (video)

April 4 - Thank you to our food workers (video)

April 3 - COVID-19 Update (video) 

April 1 - COVID-19 Update (video)

March 27 - Mayor McGarry on COVID-19 Economic Response Plan (video)

March 30 - Lighting the CAMBRIDGE sign blue (video)

March 25 - Statement from Mayor McGarry on State of Emergency (video)

March 19 - Statement from Mayor Kathryn McGarry (video)

March 17 - Statement from Mayor Kathryn McGarry

March 15 - Statement from Mayor McGarry on COVID-19
Council Reports

July 28 - Operating Financial Update - June Forecast

June 16 - Cambridge Economic Response Plan

May 19 - Operating Financial Update and Extended Economic Relief

May 19 - Capital Projects Status Update

April 16 - 2020 Cost Containment Plan

March 25 - Financial Implications Related to COVID-19
Region of Waterloo Public Health Updates
  • Public Health has created a dashboard with COVID-19 regional stats, trends and outbreaks at long term care facilities is updated daily at 10:30 am. 
  • The Region posts a community newsletter to their website once a week. This newsletter will provide updates on the work being done by all the pandemic working groups. 
  • The Region hosts media briefings every Monday, Wednesday, and Friday at 11:30 a.m. on their YouTube channel. Media briefing notes from Dr. Hsiu-Li Wang, Region of Waterloo Public Health’s Acting Medical Officer of Health, are now being uploaded to their website after the press conference.

Background

On January 30, 2020, the World Health Organization declared 2019 Novel Coronavirus (COVID-19) a public health emergency of international concern and on March 11, 2020 declared the coronavirus outbreak a global pandemic. 

Region of Waterloo Public Health and Emergency Services confirmed the first case of COVID-19 in Waterloo Region on March 5, 2020. Additional confirmed cases are updated daily on the Region's website. 

Region of Waterloo Public Health is working closely with local hospitals, health care partners, the Ministry of Health, Public Health Ontario and national partners to monitor the situation. The City is receiving regular updates and guidance from Public Health.

Coronavirus symptoms are similar to the flu and other respiratory infections and include fever, cough and difficulty breathing. Like the flu, most people recover on their own.

Use the Region of Waterloo's COVID-19 Self-Assessment Tool to determine whether and how to seek further care.

If you are experiencing COVID-19 symptoms, please contact Region of Waterloo Public Health at (519) 575-4400. 

Prevention

Public Health recommends everyday steps to help prevent the spread of germs and viruses:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid social gatherings and practice social distancing (two arms’ length or 2 meters from another person). 
  • Stay home if possible.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

Please see additional Public Health measures to prevent the spread of Novel Coronavirus (COVID-19) in the region.

More information and resources

We continue to encourage people to connect with trusted sources for Coronavirus information including the following websites: