Project overview

It is time to update the strategic plan for the City of Cambridge, and we want to hear from you!

Why do we need a strategic plan?

A strategic plan provides a foundation for decision making, priority setting and ongoing performance management. Creating a strategic plan requires connecting with the community, to ensure the City’s services reflect the priorities of the people who live, work and play here.

The Cambridge Connected Strategic Plan will: connect the community’s vision and goals with the corporate mission, values and actions of the City; guide decision-making; help direct tax dollars to community priorities; and allow the community to measure progress.

Where we’ve been

In January 2016, Cambridge City Council approved the first four-year community strategic plan, Cambridge Connected: Our Voice. Our Vision. Cambridge Connected brought together stakeholders in an extensive engagement process to develop the vision, mission and values that provide a starting point for the City’s priority setting.

The 2016-2019 plan identified seven goals and 26 objectives. We reported on the implementation of the plan using our strategic plan dashboard ( and annual business plans (

Updates will be posted to throughout the duration of the project. To receive an email when an update is posted, register on the project site.


We are now updating the strategic plan for the 2020-2023 time frame. The resulting plan must meet the needs of all stakeholders – community, Council and staff – in terms of decision making, priority setting and ongoing performance management in the City of Cambridge. We are approaching this project in three phases:

    • Phase 1: Understanding where we’ve been (January-March 2020) – This included a community satisfaction survey, orientation for the project team and Council, and a public launch event.
    • Phase 2: Where do we want to go as a community? (April-September 2020) This phase focuses on understanding community priorities, using research and community engagement to identify key themes, goals and objectives that will be further explored in Phase 3.
    • Phase 3: Moving forward (January to April 2021) – This phase will involve additional consultation to develop a detailed action plan, and will identify recommendations for implementation and measurement.

Progress to date 

    • Steering Committee & Project Team formed
    • Community Satisfaction Survey completed by phone and online, with over 900 responses received (February 2020)
    • project page created
    • A public launch event took place on Wednesday, February 26 from 6:30-8:30 p.m. at the Old Post Office – IDEA Exchange
    • Openly Inc. retained to assist with research and engagement to support the plan’s development
    • Review of existing municipal plans and strategies completed, including identification of emerging themes and priorities
    • Project branding updated
    • Phase 2 community and stakeholder engagement completed
    • Council approval of goals and objectives (January 12, 2021)
    • Initiate Phase 3 community engagement (currently underway)

Upcoming work

Get involved

Visit the Engage Cambridge page to learn more and get involved. 

Contact information

Nicole Drake
Strategic Initiatives & Policy Specialist
Phone  (519) 740-4685

Brooke Lambert
Director, Corporate Strategy

Vision, Mission, Values