The City of Cambridge is committed to being responsive to the needs of all people who work, live and play within our city. We continue to implement the legislative requirements set out in the Accessibility for Ontarians with Disabilities Act (AODA) and work to meet regulations of the Ontario Accessibility Law and Human Rights Legislation.


National AccessAbility Week - Life Made Accessible 

National AccessAbility Week is a time when accessibility and inclusion are promoted across communities and workplaces, and a time to celebrate the contributions of Canadian's with disabilities. It is an opportunity to recognize the efforts of Canadians who are actively removing barriers to ensure persons with disabilities have an equal chance to participate in all aspects of Canadian society. 

This year the Life Made Accessible webinar series will focus on "Accessibility in a Changing World". We'll explore topics surrounding wellness, health and medical care, community programming, diversity with disabilities and what a hybrid world looks like as we progress through the pandemic and beyond. 


Register for a Webinar

Join us each day from Monday May 30th to Friday June 3, 2022, from 1 to 2 p.m. for discussions with people who are building more accessible and inclusive communities. 


A New Focus on Wellness 

Date: Monday May 30, 2022

Time: 1pm 

The last few years have brought the importance of wellness into the spotlight and highlighted the need for social connection and sense of community. Come and hear from our panelists with lived experience of disability and experts in the field about their experiences over the last two years, and the resources which helped them through this unprecedented time.

Register on Zoom


Emerging Community Resources and Supports

Date: Tuesday May 31, 2022 

Time: 1pm

The pandemic has had a significant impact on the world, which has pushed community agencies to re-evaluate which services are offered and how they are accessed. Join us to hear from individuals with lived experience of disability, along with community partners, to discuss how things have changed, along with the positives, the challenges and what they would like to see moving forward. 

Register on Zoom


The Changing Face of Healthcare 

Date: Wednesday June 1, 2022

Time: 1pm

How has the pandemic impacted the way individuals with disabilities access healthcare services within their communities? Have things changed in ways that create more accessible spaces or have different barriers been realized? Join us as we discuss how users and healthcare providers have had to adapt to these impacts over the last two years.

Register on Zoom


Diversity Within the Disability Experience 

Date: Thursday June 2, 2022

Time: 1pm

People with disabilities cross all racial, gender, educational, socioeconomic and other diversity lines. Come and hear personal stories from those with lived experience of disability discuss what their identity means to them and how their culture impacts their perceptions of living with a disability. 

Register on Zoom


Accessibility in a Changing World

Date: Friday June 3, 2022

Time: 1pm 

The pandemic has changed all aspects of our day-to-day lives from how we shop and socialize, to how we work and volunteer. Join our panelists, with lived experience of disability, about the pros and cons of our new hybrid world and what the future may look like as we continue to work and play face-to-face and online.

Register on Zoom


NAAW Committee

This event is brought to you by the National AccessAbility Week committee. The committee is passionate about making communities accessible and an inclusive place for all. A big thank you to these agencies for their contributions: 

  • Bridges to Belonging Waterloo Region
  • Canadian Hearing Services
  • Canadian National Institute for the Blind
  • City of Cambridge
  • City of Kitchener
  • City of Waterloo
  • Community Support Connections
  • Independent Living Waterloo Region
  • KW Access-Ability
  • KW Habilitation
  • Thresholds Homes and Supports
 Cambridge Accessibility Advisory Committee 
 The Cambridge Accessibility Advisory Committee (CAAC) provides advice to Council and consults on projects under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). The Committee assist the City in promoting and facilitating a barrier-free Cambridge for citizens of all abilities, including persons with disabilities. The Committee does this by reviewing municipal policies, programs and services and the identification, removal and prevention of barriers faced by persons with disabilities.
Personal Attendant for Leisure Card (PAL) 

The Personal Attendant for Leisure Card (PAL) card is available for people with a disability who require assistance to attend and participate in recreation programs. The PAL card is issued to the person with the disability and allows for them to be accompanied by a friend, relative, support worker etc. as their support person who participates at no additional cost. 

 Accessibility Policy
 As outlined in its Accessibility Policy, The City of Cambridge ensures the policies, procedures and practices are consistent with the principles of independence, dignity, integration, and the equality of opportunity for people with disabilities. The policy outlines how the City will meet and exceed the requirements set out in the Accessibility for Ontarians with Disabilities Act (AODA)
 Accessibility Design Standards
 The City of Cambridge Facility Accessibility Design Standards (FADS) outlines City-wide standards that build a universally-designed and accessible community for residents, visitors and employees. These standards are applied to all new and/or renovated City owned, leased or operated facilities. In addition to our municipal facilities, we encourage the use of these standards in the development and construction of new facilities, private or public, throughout the Cambridge community.

We are currently in the process of updating our 2014 Facility Accessibility Design Standards (FADS) to ensure our facilities meet the requirements for a barrier-free design under the Ontario Building Code and the Design of Public Space Standard.

 Accessibility Format and Communications Support
The City of Cambridge provides an opportunity for residents and visitors to request for accessible format and communication for City run programs, services and documents. To request accessible format or communication support, complete the Accessible Format and Communication Support Form.
Recreation Programs

The City of Cambridge makes every attempt to make sure everyone can fully participate in and enjoy the community. For information about arranging supports or accommodations to participate in City programs, please visit Support and Accommodations.  

Website Accessibility

The City of Cambridge aims to provide excellent customer service to all community members, as well as quality goods and services that are accessible and inclusive for everyone in the community. To do this, The City of Cambridge is dedicated to ensuring that our website, and its content, meet Web Content Accessibility Guidelines (WCAG) 2.0 Level AA compliance and the Accessibility for Ontarians with Disability Act (AODA) requirements.

Assistive Devices

Assistive devices are available at City facilities to help remove barriers to accessing programs and services. We encourage residents to contact that facility to inquire about the availability of that assistive device. Persons with disabilities may use their own assistive devices as required when accessing goods or services provided by the City of Cambridge. 

Service Disruptions

The City notifies city residents if there is a planned or unplanned disruption in services or facilities provided by the City, which might affect accessibility. In order to ensure that people may plan accordingly, notices will be posted in the applicable area, as well as on our website. 


If you would like to offer disability-related feedback on the accessibility of our programs, services and facilities, please complete online feedback form.