The City of Cambridge has an Annual Report that provides an overview of the projects and initiatives accomplished during the past fiscal year. The Report ensures that services, community investment and projects match the priorities identified by our Strategic Plan, Cambridge Connected: Our Voice. Our Vision.

The Annual Report also provides an overview of the City's finances and how we use our resources to support our strategic direction.

2018 Annual Report

The 2018 Annual Report will be presented to City Council on Tuesday, July 23. It presents an overview of the major projects and initiatives in 2018, as well as a financial picture of the City and how resources are being used.  

View the 2018 Annual Report at a Glance

View the full 2018 Annual Report

View the Council Report

Annual Report Highlights

The 2018 Annual Report highlights key initiatives undertaken by City departments and their partners last year.  

 2018 Highlights
 People

Goal 1 Community Wellbeing: Promote a caring community where people can make strong connections with others and lead safe, healthy and productive lives.

Goal 2 Governance and Leadership: Provide open, transparent, accountable and innovative leadership in local governance and service delivery.

 Place

Goal 3 Arts, Culture, Heritage and Architecture: Promote a creative environment that encourages arts, culture, heritage and values our unique architectural assets.

Goal 4 Environment and Rivers: Be good stewards of the rivers, waterways and natural environment that this community enjoys.

Goal 5 Parks and Recreation: Facilitate and deliver a wide range of accessible and diverse community recreation opportunities.

 Prosperity

Goal 6 Economic Development and Tourism: Support and promote a strong, dynamic, and innovative local economy. 

Goal 7 Transportation and Infrastructure: Create and maintain a highly effective, sustainable and coordinated local infrastructure and transportation network.

Previous Annual Reports

2017 Annual Report

For an overview of the Annual Report, see the 2017 At a Glance report.

View the full 2017 Annual Report.

Annual Report highlights

The 2017 Annual Report highlights 39 key initiatives undertaken by City departments and their partners last year. See an overview of 2017 highlights

 2017 Highlights
 People
Goal 1 Community Wellbeing: Promote a caring community where people can make strong connections with others and lead safe, healthy and productive lives.
  • Commencement of a new corporate diversity initiative;
  • The StopGap ramp program saw installation of 21 new portable accessibility ramps;
  • Cambridge Fire Department attended 7,458 emergency responses in 2017 (5% increase);
  • Mayor held roundtable to support youth engagement in our community;
  • Participating in the Wellbeing Waterloo Region initiative;
  • Community Outreach Task Force immediate community response to the growing opioid problem in Cambridge; and
  • Community Ambassador Team development and debris clean-up request web application.

Goal 2 Governance and Leadership: Provide open, transparent, accountable and innovative leadership in local governance and service delivery.

  • Corporate reorganization that streamlined the City’s departments from five to four;
  • cityONE implementation for Finance, Human Resources, Project Management and Technology Services;
  • Implementation of Active Net, a new online recreation registration system;
  • Business Plan and Strategic Plan dashboard reporting on external website;
  • Selected to be a Local Data Hub by the World Council on City Data (WCCD);
  • Creation of the Operations Management Team (OMT);
  • Appreciating Cambridge Employees (ACE) successful roll-out;
  • Live streaming of Council meetings and several open houses at city facilities; and
  • Staff-led continuous improvement initiatives.   
 Place
Goal 3 Arts, Culture, Heritage and Architecture: Promote a creative environment that encourages arts, culture, heritage and values our unique architectural assets.
  • Provided direct support to 11 special events and helped facilitate another 11 events with total estimated attendance of more than 182,000 people;
  • Completed the Queens Square Fountain restoration;
  • Upgrades to East River Walkway; and
  • Celebrating Cambridge commemorative book in honour of Canada 150.

Goal 4 Environment and Rivers: Be good stewards of the rivers, waterways and natural environment that this community enjoys.

  • The City planted 527 trees, 300 shrubs and 50,000 flowers;
  • Approximately 6,500 standard streetlights were replaced with LED fixtures; and
  • Cambridge City Green received a Watershed Award from the Grand River Conservation Authority.

Goal 5 Parks and Recreation: Facilitate and deliver a wide range of accessible and diverse community recreation opportunities.

  • More than 30,000 visitors to the Cambridge Farmers’ Market , a new farmers’ market website and continued work towards the vision to becoming the community food hub;
  • More than 450 visitors attended the Cemeteries Doors Open and several expansions at New Hope Cemetery including the new “Granite Forest” columbarium;
  • The City successfully leveraged nearly $250,000 in financial contributions and $117,000 in in-kind donations to deliver a range of recreational programs, events, facility improvements and other community-focused services;
  • Five playground replacements with accessible features; and
  • Approximately 57,000 people attended the LPGA Manulife Classic at Whistle Bear Golf Club generating an economic impact of over $8.7 million. 
 Prosperity
Goal 6 Economic Development and Tourism: Support and promote a strong, dynamic, and innovative local economy.
  • Cambridge saw over $367 million in investment, including federal and provincial infrastructure improvements and building permits;
  • 32 new businesses opening in Galt, Hespeler and Preston;
  • The City had 45 filming inquiries and hosted 16 days of filming in Cambridge including the critically acclaimed series The Handmaid’s Tale;
  • Interactive story maps developed of the film projects that have taken place in Cambridge; and
  • A community event to celebrate the vision of The Gaslight District attended by more than 12,000 people.

Goal 7 Transportation and Infrastructure: Create and maintain a highly effective, sustainable and coordinated local infrastructure and transportation network.

  • "Track My Plow” App launch helped communicate with the public during winter storm events with real time mapping of snow plowing and salting;
  •  First Bishop Street Operations Public Open House with over 350 community members attending this family friendly event that featured truck and machine displays, equipment demonstrations, information booths and kid’s activities;
  • Significant reductions in lost water for the City of Cambridge through proactive leak detection and innovative repair techniques;
  • Construction of 2.2 km multi-use trail along Conestoga Blvd;
  • Upgrading of trail systems and installation of accessibility ramps and service gates at 10 trails; and
  • Over 15 local road projects and 2.58 km of road construction completed
2016 Annual Report

Below are the 2016 project highlights, listed by theme. 

View the 2016 Annual Report to lean more.

 2016 Highlights

Highlights are categorized by the goals of the three themes developed in our Strategic Plan: People, Place and Prosperity.

 People

Goal 1 Community Wellbeing: Promote a caring community where people can make strong connections with others and lead safe, healthy and productive lives.

  • First municipality in Waterloo Region to proactively address housing supply challenges with the Affordable Housing Community Improvement Plan.
  • Progress and continued focus on all six strategic actions including; AODA compliance and implementation, the living wage initiative, emergency operations preparedness, fire safety services, community recognition program and healthy living Cambridge.

Goal 2 Governance and Leadership: Provide open, transparent, accountable and innovative leadership in local governance and service delivery.

  • World Council on City Data recognized Cambridge with the ISO 37120 Platinum Certification - Cambridge is the third and smallest City to achieve the certification, and the sixth in Canada.
  • Implementation of the strategic plan was furthered with the development of a new business planning and annual reporting framework (receiving the Canadian Award for Financial Reporting).
  • Improved customer service and community engagement including the launch of a more interactive and accessible website; a new centralized Service Cambridge counter; and a new online community engagement platform called EngageCambridge offering residents an opportunity to participate in City decision making.
 Place

Goal 3 Arts, Culture, Heritage and Architecture: Promote a creative environment that encourages arts, culture, heritage and values our unique architectural assets.

  • Supported 10 special events in the community with an estimated attendance of 194,250 people.
  • Hespeler Village Streetscaping completed as a key part of the Back to the Rivers strategy. The revitalized Hespeler Village is now home to the Hespeler Village Market.
  • Designation of the Black Bridge Cultural Heritage Landscape - the first designation in Cambridge.

Goal 4 Environment and Rivers: Be good stewards of the rivers, waterways and natural environment that this community enjoys.

  • Wide range of environmental stewardship initiatives completed, including community tree planting, the annual community clean-up and the stewardship ranger program.
  • Several successful partnerships resulting in the LED streetlight conversion, the Groff Mill Creek Floodplain Study and staff stewardship initiatives.

Goal 5 Parks and Recreation: Facilitate and deliver a wide range of accessible and diverse community recreation opportunities.

  • Nearly double the funding provided to support Cambridge's neighbourhood associations with more than 1,300 volunteers providing almost 56,000 hours to deliver programs to the community.
  • 1,479,559 hours spent at City recreation facilities. 
  • Development underway for a coordinated promotion plan for recreation programs and the initiation and engagement of 170 individuals for a new special events strategy.
 Prosperity

Goal 6 Economic Development and Tourism: Support and promote a strong, dynamic, and innovative local economy.

  • 15 TV and film projects and 21 days of filming occurring in Cambridge, including the critically acclaimed series The Handmaid's Tale.
  • Strong growth in planning applications, businesses and jobs created through the Cambridge location of the Waterloo Region Small Business Centre.
  • Developed key partnerships with the technology community, Conestoga College and industry leaders to make Grand Innovations and the Gaslight District a reality in the heart of downtown Galt.

Goal 7 Transportation and Infrastructure: Create and maintain a highly effective, sustainable and coordinated local infrastructure and transportation network.

  • First municipality in Canada to pilot the use of a new approach to infrastructure maintenance, successfully applying ice pigging technology to clean underwater sewage pipes, improving flow and reducing risk.
  • 18 road projects completed and the implementation of earlier consultation with the public on road projects as well as a new tendering process that resulted in potential savings of $853,000 due to increased competition for city projects.
 By the numbers
  • 18 road projects completed
  • New tendering process resulted in savings of over $800,000 due to increased competition for city projects
  • Reviewed 87 storm water ponds & received a federal/provincial grant of about $750,000 for pond rehabilitation
  • Supported 10 special events in the community with an estimated attendance of 194,250 people.
  • 6,000 participants from over 40 groups removed 7 tonnes of litter during the annual community clean-up
  • Supported 9 neighbourhood associations
  • 87% increase in the number of small business opened.
  • Over 1,300 community volunteers provided almost 56,000 hours to deliver recreation programs and other resources in the community
  • 1,479,559 hours spent at City recreation facilities over the year.
  • 15 TV and film projects and 21 days of filming occurring in Cambridge, including the critically acclaimed series The Handmaid's Tale
  • 1,327 new trees planted by City staff and volunteers.
  • Over 2,100 Cambridge children educated on fire safety through classroom visits
2015 Annual Report

In addition to our regular core services, the City completed more than 35 projects in 2015. Project highlights provide an overview of our progress towards achieving the new strategic direction of our Strategic Plan. Below are the 2015 project highlights, listed by theme. 

View the 2015 Annual Report to lean more.

 2015 Highlights
 People
Goal 1: Promote a caring community where people can make strong connections with others and lead safe, healthy and productive lives.
  • Grants provided to community ($123,000 to 41 community groups)
  • Community Safety Public Education (105 public events and 62 school classroom visits)
  • Cambridge free public Wi-Fi at 17 City facilities

Goal 2: Provide open, transparent, accountable and innovative leadership in local governance and service delivery.

  • Technology improvements and online tools, such as online permit applications and Geographic Information System (GIS)
  • Competed a customer service review
  • Completed an organizational review
  • Established a Multi-Year Budget  
  • Completed a water billing review
 Place
Goal 3: Promote a creative environment that encourages arts, culture, heritage and values our unique architectural assets.
  • 10 special events held with approximately 115,000 people in attendance
  • Old Post Office redevelopment
  • Fire Hall restoration
  • St. Andrew's pergola construction

Goal 4: Be good stewards of the rivers, waterways and natural environment that this community enjoys.

  • Environmental Stewardship Initiatives (more than 1000 trees planted, 4,500 community clean-up volunteers)
  • Established a new Urban Forest Plan and Emerald Ash Borer Action Plan, GHG Reduction Plan/Energy Management Plan

Goal 5: Facilitate and deliver a wide range of accessible and diverse community recreation opportunities.

  • New Skateboard Park
  • Community trail development
  • St. Andrew's Columbarium

 Prosperity

Goal 6: Support and promote a strong, dynamic, and innovative local economy.
  • Manulife LPGA City Sponsorship event (approximately 63,000 people attended)
  • Success of the Boxwood Business Campus
  • 12 productions filmed in Cambridge

Goal 7: Create and maintain a highly effective, sustainable and coordinated local infrastructure and transportation network.

  • Completed 19 roads projects
  • Completed the Hespeler Village Streetscape project
  • Renovated the Water Street Parking Lot and Public Space
  • Presented Cambridge on the GO Business Case, Missing Link Partnership
  • Completed the Cambridge West Mater Environmental Servicing Plan, East Side Master Environmental Serving Plan and Community Plan for North Cambridge